Help Center
Find answers, get support, and make the most of v2u
Search Our Knowledge Base
Frequently Asked Questions
How do I get started with v2u?
Getting started is easy! Sign up for an account, choose your plan, and follow our quick setup guide. Our onboarding process will walk you through connecting your media sources and configuring your first automation workflow.
What file formats does v2u support?
v2u supports a wide range of media formats including MP4, MOV, AVI, MP3, WAV, and more. Our platform automatically transcodes content to ensure compatibility across different devices and platforms.
How does billing work?
We offer flexible billing options including monthly and annual plans. You're billed based on your usage tier and any additional storage or processing needs. You can view and manage your billing in your account dashboard.
Is my data secure?
Security is our top priority. All data is encrypted in transit and at rest. We use enterprise-grade security measures and comply with industry standards for data protection and privacy.
Can I integrate v2u with my existing tools?
Yes! v2u offers comprehensive API access and pre-built integrations with popular platforms like YouTube, Vimeo, social media networks, and content management systems.
What kind of support do you offer?
We provide 24/7 technical support, comprehensive documentation, video tutorials, and a community forum. Enterprise customers also receive dedicated account management and priority support.
Helpful Resources
Getting Started Guide
Complete walkthrough for new users
API Documentation
Technical documentation for developers
Video Tutorials
Step-by-step video guides
Community Forum
Connect with other users and experts