Privacy Policy
Your privacy is important to us
Last Updated: November 8, 2025
Introduction
v2u ('we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our media automation platform and related services. By accessing or using our services, you agree to this Privacy Policy.
Information We Collect
Personal Information
- Name, email address, and phone number
- Account credentials and authentication information
- Payment and billing information
- Company name and business details
- Profile information and preferences
Technical Information
- IP address, browser type, and device information
- Usage data and analytics
- Cookies and tracking technologies
- Log files and error reports
Content and Media
- Content you upload, create, or distribute through our platform
- Metadata associated with your media files
- Third-party platform credentials (encrypted and stored securely)
- Social media account connections and API data
How We Use Your Information
- Provide, maintain, and improve our services
- Process your transactions and manage your account
- Automate content distribution to your connected platforms
- Send you service updates, notifications, and support messages
- Analyze usage patterns to enhance user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
How We Share Your Information
Service Providers: We share data with trusted third-party services that help us operate our platform (hosting, analytics, payment processing).
Third-Party Platforms: When you connect social media accounts, we share necessary data to publish content on your behalf (Facebook, Twitter/X, YouTube, LinkedIn, Instagram, Threads, Spotify, etc.).
Legal Requirements: We may disclose information if required by law, subpoena, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do NOT sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your information, including encryption, secure storage (Cloudflare KV), and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a standard format
- Opt-Out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke consent for data processing where applicable
To exercise these rights, contact us at privacy@v2u.us
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. Disabling cookies may limit some features of our platform.
Third-Party Services
Our platform integrates with third-party services (social media platforms, cloud storage, analytics providers). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of external services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.
International Data Transfers
Your information may be processed and stored in the United States or other countries where we or our service providers operate. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your jurisdiction.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove or anonymize your data within 90 days, except where we are required by law to retain it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the 'Last Updated' date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
privacy@v2u.us
Support
support@v2u.us
Phone
+1 (720) 656-9650
Mailing Address
9200 E Mineral Avenue, Flr 100
Centennial, CO 80112