Terms of Service
Agreement governing your use of v2u services
Last Updated: November 8, 2025
Agreement to Terms
By accessing or using v2u's media automation platform and related services ('Services'), you agree to be bound by these Terms of Service ('Terms'). If you do not agree to these Terms, you may not access or use our Services. These Terms apply to all users, including businesses, content creators, and individual subscribers.
Account Terms
Account Creation
- You must be at least 18 years old to use our Services
- You must provide accurate, complete, and current information
- You are responsible for maintaining the security of your account
- You are responsible for all activities under your account
- One person or legal entity may maintain only one account
Account Responsibilities
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- You may not share, sell, or transfer your account
- You may not use automated tools to create accounts
Acceptable Use Policy
You agree NOT to use our Services to:
- Violate any laws, regulations, or third-party rights
- Distribute spam, malware, viruses, or harmful content
- Harass, threaten, or abuse others
- Infringe on intellectual property rights or copyrights
- Impersonate any person or entity
- Post illegal, fraudulent, defamatory, or obscene content
- Interfere with or disrupt our Services or servers
- Attempt to gain unauthorized access to our systems
- Scrape, mine, or harvest data without permission
- Resell or redistribute our Services without authorization
Content and Intellectual Property
Your Content
You retain all rights to content you upload, create, or distribute through our Services. By using our Services, you grant us a limited license to store, process, and distribute your content as necessary to provide the Services.
Our Content
All v2u platform features, software, designs, logos, and documentation are owned by v2u and protected by intellectual property laws. You may not copy, modify, or reverse engineer our Services.
Third-Party Content
You are responsible for ensuring you have the rights to any content you distribute through third-party platforms (Facebook, Twitter/X, YouTube, LinkedIn, Instagram, Threads, Spotify, etc.).
Service Availability and Modifications
We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted access. We may:
- Modify, suspend, or discontinue Services at any time
- Perform scheduled maintenance with advance notice
- Update features, pricing, or Terms with notice
- Limit access to certain features or resources
We are not liable for any loss resulting from Service interruptions or modifications.
Payment and Billing
Subscription Plans
- All fees are in U.S. Dollars (USD)
- Subscriptions renew automatically unless canceled
- You authorize us to charge your payment method on file
- Price changes will be communicated 30 days in advance
Refunds and Cancellations
- You may cancel your subscription at any time
- Cancellations take effect at the end of the billing period
- No refunds for partial months or unused Services
- We reserve the right to issue refunds at our discretion
Failed Payments
If payment fails, we may suspend or terminate your account. You remain responsible for outstanding charges.
Third-Party Integrations
Our Services integrate with third-party platforms (social media, cloud storage, analytics). You are responsible for complying with their terms of service. We are not responsible for the availability, content, or policies of third-party services. Changes to third-party APIs or policies may affect our Services.
Data and Privacy
We collect and process data as described in our Privacy Policy. By using our Services, you consent to our data practices, including:
- Storing your content and credentials securely
- Processing data to provide automation services
- Sharing data with third-party platforms you connect
- Using analytics to improve our Services
Warranties and Disclaimers
Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
We disclaim all warranties, express or implied, including but not limited to:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, reliability, or completeness of content
- Uninterrupted, secure, or error-free operation
- Results obtained from using our Services
You use our Services at your own risk. We do not guarantee that content distributed through third-party platforms will be delivered, displayed, or perform as expected.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
v2u, its officers, directors, employees, and affiliates SHALL NOT BE LIABLE for any indirect, incidental, special, consequential, or punitive damages, including:
- Loss of profits, revenue, or data
- Business interruption or loss of opportunity
- Damage to reputation or goodwill
- Third-party platform issues or API changes
- Content loss, corruption, or unauthorized access
Our total liability to you for any claims arising from these Terms or the Services shall not exceed the amount you paid us in the 12 months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless v2u and its affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from: (a) your use of the Services, (b) your violation of these Terms, (c) your content or materials, (d) your violation of third-party rights, or (e) your violation of any laws or regulations.
Termination
By You: You may terminate your account at any time through your account settings or by contacting support.
By Us: We may suspend or terminate your account immediately if you:
- Violate these Terms or our Acceptable Use Policy
- Fail to pay outstanding fees
- Engage in fraudulent or illegal activity
- Pose a security or legal risk
Effect of Termination: Upon termination, your access to the Services will cease immediately. We may delete your content after 90 days. You remain liable for any outstanding fees.
Dispute Resolution and Arbitration
Any disputes arising from these Terms or the Services shall be resolved through binding arbitration, not in court, except as follows:
- Small claims court cases (under $10,000)
- Injunctive relief to protect intellectual property
Arbitration Terms:
- Governed by the American Arbitration Association (AAA)
- Conducted in Denver, Colorado
- You waive the right to a jury trial
- You waive the right to participate in class actions
Opt-Out: You may opt out of arbitration within 30 days of accepting these Terms by emailing legal@v2u.us.
Governing Law
These Terms are governed by the laws of the State of Colorado and the United States, without regard to conflict of law principles. Any disputes not subject to arbitration shall be brought exclusively in the courts of Denver County, Colorado.
Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or through the Services at least 30 days before they take effect. Continued use of the Services after changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services and cancel your account.
General Provisions
Entire Agreement: These Terms, along with our Privacy Policy, constitute the entire agreement between you and v2u.
Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
Waiver: Our failure to enforce any right does not waive that right.
Assignment: You may not assign these Terms. We may assign them to affiliates or successors.
Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control.
No Agency: These Terms do not create a partnership, employment, or agency relationship.
Contact Us
If you have questions about these Terms of Service, please contact us:
Legal
legal@v2u.us
Support
support@v2u.us
Phone
+1 (720) 656-9650
Mailing Address
9200 E Mineral Avenue, Flr 100
Centennial, CO 80112